FAQ

PICKUP

How many days you keep an order for pickup?

Pick up orders must be picked up within 3 days after placing an order, after that the order will be marked as canceled.

What's the pickup location?

1488 Rockville Pike, Rockville, MD 20852

Local Delivery

Do you offer local delivery?

Yes we do. Our local delivery distance is around 10 miles from our store at 1488 Rockville Pike, Rockvile, MD 20852. The delivery fee is $14.99. Orders above $50 will be delivered for free.

SHIPPING

How long will it take to receive my order?

It depends on where you are. Orders processed will take 2-7 business days to arrive.

What shipping methods are available?

We use all major carriers, and local courier partners.

Do you ship internationally?

No, just USA.

PAYMENT

What Payment Methods Are Accepted?

All major credit cards can be used for the payment.

Do you have secure checkout?

Yes, for check out you’ll redirect to our secure checkout page.

ORDERS

How do I place an Order?

It’s very easy, we have guest check out available, also you can create an account for your future orders as follows:
1. Choose  the product
2. Choose the quantity
3. Add to card
4. Click on the basket icon on the top right to go to your card page
5. Choose the shipping method
6. Click on Processed to check out
7. Add your Billing address, Shipping address, and your CC information
8- Verify your account by the OPT code you receive by SMS.
8. Click Place Order

How Can I Cancel Or Change My Order?

You can cancel your order after one hour of placing it by calling us at:  301-984-1190

Do I need an account to place an order?

We have guest check out available, but for your future use you can create an account as well, you can create your account from account page or create an account while placing an order at check out.

How Do I Track My Order?

Our system generates an automated shipping confirmation email upon shipment tracking of your package.

How to contact you?

At Yekta Market our aim  is to make our customers experience easy and safe. We are available through different modes of communication. You can reach us by calling us at our  support hotline (301-984-1190), or email us at orders@yektamarket.com. Phone calls will be answered Mondays through Friday from 9:00am to 5:00pm. You can leave us voice mails as/if needed. Calls will be returned with in 24hrs and on the following business day.

How Can I Return a Product?

Please read about our return policy here